Policies and processes
Ideal for: businesses, industry training organisations and government agencies.
Most organisations have policies and procedures yet many struggle to achieve acceptable levels of business compliance. Writing business policies and processes that your intended audience can read and understand is very important, yet difficult to get right.
Our practical and effective approach gets results by:
- analysing your audiences' knowledge and skills
- working with your technical experts, supervisors or trainers to identify the necessary technical content, rationale and steps within a process
- transforming complex technical detail into a document that is logical, clear and easily understood.
We sought advice because we had to assess builders against a range of complex requirements relying on a written process but we knew that a lot of people were intimidated by the written forms.
Contact Janice Gorman
for more information
Phone: (09) 361 3800jgorman@workbase.org.nz