Team leader and supervisor courses

Effective team leadership requires good communication and people management skills. Our team leader short courses and supervisor training courses and workshops provide practical skills that will enable participants to:

• effectively communicate with team members
• successfully manage people and develop effective teams
• improve workplace quality
• improve problem solving in teams.

Workbase also offers a series of short courses that contribute to NZQA qualifications in first line management.

Talk to us about how your organisation can benefit from effective teaching skills workshops for in-house trainers.

For more case studies, click here.

Team Leader and Supervisor Short Course learning outcomes

Team Leader and Supervisor Short Courses are tailored to meet organisations' and employees' specific needs, so course content will vary accordingly. Expected outcomes may include the following:

Effective workplace communication within teams

Participants will improve communication skills by learning how to:

• understand and use effective listening and questioning skills
• give clear instructions
• check that instructions are understood
• communicate more effectively with their team
• run effective meetings.

Successful team management and team development

Participants will improve their team development and management skills by learning how to:

• build individual and team motivation
• understand performance management
• give and respond to feedback
• identify stages in team development.

Improving workplace quality

Participants will improve workplace quality by learning about:

• the key components of quality management and quality management systems
• quality management tools and their uses
• interpreting quality data and results from quality management tools.

Improve problem solving and team communication

Participants will improve their problem solving by learning how to:

• define team members' roles
• use problem-solving tools and techniques.